Borescope Warranty & Product Swap
Our Commitment
At SPI Borescopes, we understand that inspection downtime is costly. That’s why we’ve streamlined our warranty policy and product swap request process to be quick, transparent, and hassle-free.
Instead of waiting for lengthy borescope repairs, we offer a fast borescope product swap, ensuring you receive a replacement probe or unit quickly to keep your operations running smoothly.
Whether your borescope is under warranty or you need an out-of-warranty service, our goal is to minimize downtime and maximize efficiency.
Coverage, Swaps, & FAQs Everything you need to know about your SPI borescope service and support
Borescope Warranty Policy
Warranty Details & Coverage
SPI Borescopes provides a 1-year manufacturer’s warranty for new unit purchases. This warranty is effective as of the date of purchase and will last for 12 months thereafter.
What’s Covered:
- Manufacturing defects & functional failures
- Probe and videoscope unit failures under normal use
What’s Not Covered:
- Accidental damage, misuse, or unauthorized modifications
- Normal wear & tear beyond the borescope warranty period
Need to confirm your coverage? Submit a Warranty Inquiry below with your borescope serial number.
Product Swap Request
SPI Swap Program
If your borescope requires servicing, our product swap request process makes it fast and hassle-free:
- Contact Us – Fill out a form and let us know you need a product swap.
- Ship It – We’ll provide a shipping label to send back your broken probe or unit.
- Keep Inspecting – A renewed unit or probe is shipped out within 24-48 hours max.
No long wait times.
No complicated repair process.
Just a simple swap!
Out of warranty? We offer discounted replacement options for borescope swaps – contact us for pricing.
FAQs
Borescope Service & Warranty Information
- How long does the Product Swap process take?
A replacement unit or probe is shipped out within 24-48 hours. - Do I need to return my old borescope or probe before receiving a replacement?
Yes, we require the original unit to fulfill a product swap request. - How do I check if my equipment is still under warranty?Contact us with your borescope serial number at 866-319-6318, info@spiborescopes.com, or reach out to your Borescope Specialist!
Got more questions?
Contact us – our team of specialists is ready to help.
Contact Us For Warranty & Swap Assistance
Speak to a Borescope Specialist
or speak to a specialist now
866-319-6318
We respect your privacy. Your information will never be shared.
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